The essentials of grievance mechanisms: a guide to establishing complaints procedures in line with the German Supply Chain Act
Businesses play a central role in shaping societies and economies. As companies strive for growth and success, it is critical to recognise the responsibility that comes with influence. Grievance mechanisms play a crucial role in enabling businesses to address adverse human rights impacts, now a strategic imperative for any company committed to responsible business conduct. In this article, we present the benefits of having a grievance mechanism and answer questions that businesses often have when establishing one.
Year: January 2024
Author: Mariana Rezende
Keywords: grievance mechanisms, complaints procedures, german supply chain act, human rights