Content:
Every day, headlines and investigations by authorities like BAFA (Federal Office for Economic Affairs and Export Control) reveal serious human rights violations linked to global supply chains—ranging from raw material extraction in mines and dam breaches to allegations of child labour.
Most organisations aren’t prepared when a human rights crisis happens.
And when it does, it’s often too late to react properly.
Organisations frequently underestimate the duration and complexity of a crisis. Many see remediation purely as a legal obligation, overlooking its broader purpose: restoring trust, placing rightsholders at the centre, and laying the groundwork for lasting change. Too often, the long-term work of reparation and reputation rebuilding is neglected.
In this Insight Hub session, our experts offered practical guidance on what to do after a human rights crisis occurred – highlighting how companies responded responsibly and built more resilient systems for the future.
This was the second instalment of our “How to respond to a human rights crisis” series. In Part 1, we focused on prevention, preparedness, and immediate response – covering topics such as staff training, enhanced due diligence, and crisis communication.
Our speakers:
• Leonel Lisboa (crisis expert, consultant and head of Löning Academy),
• Mariana Rezende (consultant and grievance mechanism expert at Löning),
• Paolina Hagengruber (director of strategy and business development, expert on crisis communication and public affairs at Löning)
Specifically, we provided insights on the following topics:
• What defined a human rights crisis
• Why remediation had to go beyond legal compliance
• How grievance mechanisms created meaningful access to justice
• Steps for rebuilding trust and reputation after a crisis
Year: June 2025
Language: English
